Have a question and can’t find the answer on our FAQ page? We’re here to help. Complete this form and we’ll get back to you soons.

If you would like to have further assistance, please do not hesitate to contact our Customer Service.

Email : enquiryeshop@e.srlhk.com

Our customer service officers will only reply to enquiries during office hour.

Office Hour: Mon – Fri 10:30 - 19:00 (Except Sun, Sat and Public Holidays)

Due to the high volume of orders recently, we are receiving a large number of inquiries, our customer service staff will reply one by one according to the inquiry incoming time. (Kindly understand that it may take 2 working days for the first reply.)